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Water & drainage services in London

Every water and drainage job WaterTrust covers in London, London — post free, get up to 4 quotes from vetted contractors. Water is supplied here by Thames Water / Affinity Water / Essex & Suffolk Water / SES Water, with sewers run by Thames Water; postcode districts SW1, W1, EC1, WC1, SE1, N1, E1, NW1.

WaterTrust Approved — every contractor is identity-checked with accreditation and insurance verified before they can quote.

Local water facts for London

Water supply: arrangements vary across London — Thames Water / Affinity Water / Essex & Suffolk Water / SES Water. Your bill or a postcode check on the supplier websites confirms which company serves your address.

Wastewater & sewers: Thames Water

Postcode districts covered: SW1, W1, EC1, WC1, SE1, N1, E1, NW1

Water hardness: Hard (High limescale risk). Hardness mainly affects supply pipework and appliances rather than buried drains. The exception is internal waste pipes: urinals, WCs and sink wastes in hard-water areas do scale up, which is what descaling addresses.

London water supplier varies by postcode. Most areas are supplied by Thames Water, with some areas supplied by Affinity Water or Essex & Suffolk Water or SES Water. Water hardness varies across London; check your supplier and postcode for zone-specific information.

Who fixes what in London: since the 2011 private sewer transfer, shared sewers and the lateral drain beyond your property boundary are normally Thames Water's responsibility, while drains serving only your property inside the boundary are the owner's. Contractors on WaterTrust quote for the private side; if the defect sits on Thames Water's side, they will tell you rather than charge you for it.

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Advice & cost guides for London

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Drainage & wastewater