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Water & drainage services in Staines-upon-Thames

Every water and drainage job WaterTrust covers in Staines-upon-Thames, Surrey — post free, get up to 4 quotes from vetted contractors. Water is supplied here by Affinity Water, with sewers run by Thames Water / Southern Water; postcode districts TW18, TW19, TW20, TW15, GU25, KT16, TW6, TW17, TW14, TW16, TW13, SL3.

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Local water facts for Staines-upon-Thames

Water supply: Affinity Water · www.affinitywater.co.uk · 0345 357 2407

Wastewater & sewers: Thames Water / Southern Water

Postcode districts covered: TW18, TW19, TW20, TW15, GU25, KT16, TW6, TW17, TW14, TW16, TW13, SL3

Water hardness: Very Hard (High limescale risk). Hardness mainly affects supply pipework and appliances rather than buried drains. The exception is internal waste pipes: urinals, WCs and sink wastes in hard-water areas do scale up, which is what descaling addresses.

Most properties in Staines-upon-Thames are supplied by Affinity Water, although this can vary by postcode. Wastewater is typically handled by Thames Water / Southern Water. Water hardness in Staines-upon-Thames is typically Very Hard (High limescale risk). Common local postcode districts include TW18, TW19, TW20 and nearby districts.

Who fixes what in Staines-upon-Thames: since the 2011 private sewer transfer, shared sewers and the lateral drain beyond your property boundary are normally Thames Water / Southern Water's responsibility, while drains serving only your property inside the boundary are the owner's. Contractors on WaterTrust quote for the private side; if the defect sits on Thames Water / Southern Water's side, they will tell you rather than charge you for it.

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